Optimise is a powerful online management solution. The system takes the complexity out of ordering, especially if the order is created involving many individuals, each with specific requirements, at different locations. Optimise pulls all the information together to provide a comprehensive overview, which allows managers to see and understand the complete purchasing picture.
Onyx is an ever growing portfolio of high quality products designed with the customer’s protection and comfort in mind. Onyx takes the best features in products and uses them in our leading, world class range, with an emphasis on being trusted, durable and innovative. We have a large selecion of different products that are proven in the environments they are designed for.
The Organisa PPE Holdall has been developed specifically for the mobile service operative. Organisa enables your operatives to maintain their PPE and easily identify missing equipment, whilst protecting the life of products to reduce PPE expenditure. It’s a product truly synonymous with the Support Services industry and utilised by organisations throughout the UK and Europe.
We’ll always be there when you need to talk with us. We have both Internal and External Account Managers, who you can rely on for consistent, quality advice and direction. We’ll dedicate time to you and clearly communicate and check in with you, so you know you’re in a safe pair of hands. We join clients’ SHE meetings, meet with board directors and sit on committees. Let us become part of your team so we can help you make a difference.
We can supply a proactive External Account Manager who would be the face to the customer; visiting relevant personnel as appropriate to carry out reviews, discuss performance and compliance; ensuring total customer satisfaction.
We can arrange an Internal Account Manager for both the core and non-core range, who will manage day-to-day customer care. They would be responsible for the provision of monthly management and KPI reports.
Our operational focus means we provide world-class service levels. Every order is tracked through the system to ensure accurate and prompt delivery.
We forge close partnerships with key personnel to ensure a proactive approach to managing the account along with a policy of continuous improvement.
We promote monthly review meetings with relevant procurement personnel to discuss performance and potential cost efficiencies, and at least quarterly review meetings with Health & Safety, in conjunction with Procurement, to discuss product satisfaction, new product innovation and any injury trends that may influence product selection.
Additionally, we visit independent sites as required as we feel it is important to stay attuned to users of our products in the interest of continuous improvement.
Ensure that your workforce creates the right impression for your business. Branding and personalisation of your garments really adds value to your workwear and is a great way of advertising. Our in-house design team can help you develop a corporate uniform that will enhance your brand image and recognition.
With 6 Barudan Embroidery Machines (totalling 32 heads) and 6 logo transfer machines all of our workwear branding facilities are in-house. We have the capacity to brand over 2000 garments per day. This in-house facility gives us outstanding flexibility and ensures that we can meet even the most demanding of deadlines.
We have 40 years experience in the sourcing, specifying and supply of PPE. The selection of fit for purpose PPE is obviously of paramount importance and we can advise and specify with confidence. Our support team is available to give you the very best level of technical support and product knowledge.
We offer an ‘end of life’ recycling service for Uniform and PPE, including hi visibility garments, footwear, gloves etc. This is run in conjunction with a recycling company in the UK, and all products are processed to provide alternative fuel types.
We can manage the process of allocating asset numbers to every piece of access equipment that we supply to our clients. We will fix the ladder inspection tag holder to the item, allocate an asset number from a bank of numbers issued by the client, and provide the client with a record of every item supplied, its asset number, and the operative it has been issued with. This ensures that every new item purchased is known and traceable from day one, to enable accurate inspection recording.
We partner with one of the world’s leading vending solution providers – Apex Technologies. Their Edge 5000 machines are ideally suited for PPE.
The EDGE 5000 is the industry’s workhorse. As the first choice of thousands of companies around the world, it provides secure and reliable dispensing of millions of items every day.
What our customers say
“You listen to our concerns and dilemmas and provide the relevant solutions, hold branded stock of our bespoke core items for next day delivery, and your account management and customer service is superlative.”
“SAFPRO has been a really good partner of ours. They're innovative and come to us with ideas which is always good. They’re flexible to any of our requests. SAFPRO’s customer service is exceptional. Any queries I have are answered very quickly.”
“I like SAFPRO’s communications, they’re very helpful and if I ask for a price enquiry or have any general enquiry, they ring me back, are quick to respond and are as helpful as possible. Nothing is really an issue, if I have a random question, or we need something made that’s not the usual, SAFPRO will do their best to achieve that at the best price.”
“SAFPRO have got a more personal style and approach than other suppliers we’ve used, you feel that you’re a valued customer. They’ve always gone above and beyond.”